{"id":29962,"date":"2023-10-07T22:16:50","date_gmt":"2023-10-07T22:16:50","guid":{"rendered":"https:\/\/japan-collector.com\/?page_id=29962"},"modified":"2024-01-26T13:03:09","modified_gmt":"2024-01-26T13:03:09","slug":"help-center","status":"publish","type":"page","link":"https:\/\/japan-collector.com\/en\/help-center\/","title":{"rendered":"Help Center"},"content":{"rendered":"
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HELP CENTER <\/span><\/h2> \t\t\t\t<\/div>\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t
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HELP CENTER: <\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t
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Help center with frequently asked questions and customer service.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t

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Frequently asked questions<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t
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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHOW TO CONTACT THE JAPAN TEAM?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We invite you to contact us via our support system on the page <Mon Compte><\/a> so that your request can be processed as quickly as possible by our team.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tHOW ARE SHIPPING COSTS CALCULATED?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

Shipping costs are automatically calculated at the time of payment according to your country of residence.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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Follow us on INSTAGRAM to keep up to date with our upcoming lives on sales platforms.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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You'll find lots of useful information if you're just starting out on our Blog<\/a> in the Collection category especially<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tWhat currencies do you accept for payment?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We only accept payments in EURO at the moment.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t

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If you'd like an item that we don't carry on the store, please contact us via the support system with your request so that we can deal with it as quickly as possible!<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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We invite you to contact us if you would like information about your current order with PSA.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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The average shipping time is a few working days (1 to 5 on average), except in the case of pre-order<\/span> or a range will be indicated directly on the product sheet.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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We are responsible<\/span> the correct delivery of the products to your home, without additional insurance.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tDO YOU DELIVER TO MY COUNTRY OR REGION? <\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

The site is configured to offer international delivery, if unfortunately you do not have any delivery method available, please contact us to resolve this issue.<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t

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\n\t\t\t\t\t\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t<\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\tIN WHAT LANGUAGE DO YOU PROVIDE CUSTOMER SUPPORT?<\/a>\n\t\t\t\t\t<\/div>\n\n\t\t\t\t\t

We can provide customer support in English, French or Spanish without any worries.

Please do not hesitate to contact us in your native language. We will do our best to process your request in any case!\u00a0<\/p><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"

HELP CENTER HELP CENTER : Centre d’aide avec des questions fr\u00e9quentes et le service client. Questions Fr\u00e9quentes COMMENT CONTACTER L’EQUIPE DE JAPAN ? Nous vous invitons a nous contacter via notre syst\u00e8me de support sur la page <Mon Compte> pour que votre demande sois trait\u00e9 le plus rapidement par notre \u00e9quipe. COMMENT SONT CALCULES LES […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-29962","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"\nCentre d'aide - Japan Collector | Boutique Pok\u00e9mon & TCG<\/title>\n<meta name=\"description\" content=\"Plongez au c\u0153ur de la culture japonaise avec le blog de Japan Collector. D\u00e9couvrez des articles fascinants sur les produits de collection japonais, des anecdotes culturelles et des conseils d'experts. 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